Generational Differences and Inclusion in the Workplace: Insights from MYCo Research in Ireland
The MYCo research conducted in Ireland by Ballyhoura Development CLG delves into generational differences in the workplace, analyzing five key areas: culture, communication and conflict management, approach to work, digital disparity, and intersectional inclusion.
The sample includes 31 respondents representing all generations, with Generation X making up the largest share (45%), followed by Millennials (26%), Baby Boomers (16%), and Generation Z (13%). Gender distribution varies, with a male majority among Baby Boomers and Generation Z, and a female majority among Millennials and Generation X. Most participants work in small to large enterprises across social, profit, industrial, commercial, and agricultural sectors.
The study reveals that younger generations, particularly Millennials and Generation Z, place great importance on cultural background influence in intergenerational collaboration, while Baby Boomers consider it less relevant. Communication differences are evident: younger people prefer instant messaging and digital tools, whereas Baby Boomers favor face-to-face and telephone communications. These differences lead to misunderstandings and occasional conflicts, particularly related to differing communication styles, expectations, and values.
The digital divide, while affecting less than half the respondents, shows that older generations experience more difficulties using technology. Effective strategies to tackle this disparity include regular training, intergenerational mentoring, and promoting a corporate culture open to digital innovation.
Regarding inclusion, the document highlights how disability, gender, ethnicity, sexual orientation, and other intersectional factors influence workplace dynamics, with younger generations more aware and vocal about discrimination and prejudice.
The research also uncovers distinct motivations for work across generations: Generation Z focuses more on pay and career prospects, Millennials and Generation X prioritize work culture and environment, while Baby Boomers emphasize stability and financial security.
Lastly, the study points out that informal, collaborative, and inclusive work environments are preferred by younger generations, whereas Baby Boomers show greater preference for hierarchical and traditional structures. Flexibility is valued across generations, though expectations about hybrid and remote work vary.
