Generational Differences at Work: Insights from MYCo Research in Poland

The MYCo research conducted by CWEP in Poland explores the complexities of intergenerational dynamics in the workplace, shedding light on cultural, communication, and value differences within an increasingly diverse and evolving work environment.

The study involved 32 participants from multiple generations —Millennials e Generation Z, Generation X, and Baby Boomer— with a slight majority of women. These individuals primarily work in micro, small, and medium-sized enterprises, mostly in urban settings, many with international operations.

One of the key findings relates to the different value orientations across generations. Younger groups emphasize innovation, inclusion, work-life balance, and environmental sustainability, while older generations tend to prioritize stability, experience, and hierarchical organizational structures. These differing perspectives influence how generations view authority, professional growth, and workplace change.

Communication styles between generations also show divergence. Younger employees prefer informal, digital communication channels, contrasting with the preference of older generations for direct, formal interactions. Such differences can provoke tensions and misunderstandings, but the research highlights that fostering open dialogue, offering personalized feedback, and adopting flexible management approaches can significantly improve intergenerational collaboration.

The digital divide remains a significant challenge, with Baby Boomer participants often expressing difficulties in engaging with new technologies compared to their younger counterparts. Continuous digital training, mentoring, and cultivating an inclusive digital workplace culture emerge as effective strategies to mitigate this gap.

From an intersectional perspective, research recognises the crucial role of factors such as gender, sexual orientation, ethnicity, disability and socio-economic background in shaping intergenerational relationships in the workplace. Younger generations tend to be more aware and vocal about discrimination and exclusion related to these issues, calling on organisations to implement inclusive policies that promote equity and respect.

Ultimately, the MYCo research in Poland underscores how the coexistence of generations at work is complex and multifaceted. Recognizing and valuing these differences, fostering clear and open communication, and ensuring ongoing education and inclusive governance are fundamental to building resilient, innovative workplaces capable of meeting future challenges.

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